I’ve always been drawn to the concept of transparency. When you’re honest with someone about what’s happening in a situation that they might not be privy to, for example in a customer service situation, it can be highly beneficial. It builds trust and confidence. The person lets their defenses down and listens to you, believing […]
From May to September 2015, I went through severe clinical depression. Below, I share my journey, the things I’ve learned and some information to help others going through this experience, as well as those who have a loved one experiencing depression. While some of this information was derived from conversations with therapists and research, it is […]
Whenever a friend or relative calls my dad, convo goes a little something like this: Person: “Where’s Stacy?” Dad: “She in her room, probably sleeping.” (never true, because I’m hearing him disturb me while I’m working) Person: “Yeah, how is she?” Dad: “Big, and getting bigger.” / “Eating everything in sight.” / Some reference to […]
If you check out Accessories & Essentials online (go ahead, click here), it will seem like just another start-up online store. When you hear that this store is the brainchild of a 22 year-old Jamaican, who built this business from scratch with JMD$600 (US$6 at the time), then it starts to mean something more.
Managing social media for a live event is nothing like doing it on a daily basis for a brand. For regular management, you often schedule messages for a week or so in advance, check in every few hours and pass on queries to relevant departments. With a live event, everything is happening in the moment. […]